Has anyone else noticed that the points from your Southwest Credit card are not posting to the Rapid reward account? Mine have always been there the next day. Statement dated on 7-12 and points are still not there. I have been emailing Chase and they are no help, This is the response I received.
After further review of the above account, it reflects all earned points have transferred to your Rapid Rewardsaccount xxxxxxxxxx. Although points may post right afterthe statement closing date, we have to allow u to 30 daysfor the points to post. Regretfully, we are unable to expedite the process. If after the 30 days has past and the points haven't posted, please reply back to thise-mail to allow for further review.
Does anyone have the higher level of customer service telephone for Southwest. Seems like it may be on their end,
Thanks