- Joined
- Jul 3, 2014
The day we visited there were two fireworks shows - 7:30 and 11:45. We were told to meet at the Tomorrowland Terrace dessert party check in area where we would be escorted to the Plaza Garden East (right in front of the Plaza Restaurant). When we arrived, no one knew what we were talking about. We were standing next to other cabana tenants just as confused and frustrated as we were. The cast members at the Terrace and the Plaza Garden called their Team Lead who told us that we did not have reserved viewing until 11:45 and I explained that I had checked when I reserved, checked again before the trip and confirmed again that very morning with the attendant. Second fireworks at 11:45 had just as much confusion - the cabana team and the dessert party team simply could not get the communication figured out.
Thanks for the detailed info. Sort of similar to our experience as well, but the details were different for us.
I see the coordination with this and the other area leads as a bit of a problem... not sure how well the communication flow is, and this seems to be proof. We had a little bit of that for our holiday parade viewing. The first CM was like "yeah, whatever, never heard of that, move along" but the second was up to speed that we should be let in. I was there I think the first or second day they were offered to the public so I gave them a pass on that.
Mind if I ask how they resolved the situation?