Cliz155
Earning My Ears
- Joined
- May 28, 2020
Yea, I’ll get a song, cuts to silence, and then friendly recorded information man comes back.
Nothing has come back on for me after the first 5 minutes. It's been almost an hour of silence now.
Yea, I’ll get a song, cuts to silence, and then friendly recorded information man comes back.
Nothing has come back on for me after the first 5 minutes. It's been almost an hour of silence now.
My CM is saying the same thing. She has checked in with me a few times to be sure I am still here. I was wondering about the slow down myself.ETA: she just came back on and said "we're still on hold". Is she waiting with me? That could explain why it is taking so long to get through initially. If every cast member did that, it would slow things way down.
This happened with me as well, but twice. Combined phone time up to 4.5 hours! Luckily managed to get park reservations this morning, but no traction on our resort reservation. Just have to keep trying!I was on hold for almost 2 1/2 hours. A very nice CM picked up and went to transfer me to guest service and the phone cut off
I've seen this happen to other people on here who had silence and then someone picked up!
Got through to a CM at about 3:15 and am now waiting for her to transfer me to GS. I am so hoping I don't get disconnected.
ETA: she just came back on and said "we're still on hold". Is she waiting with me? That could explain why it is taking so long to get through initially. If every cast member did that, it would slow things way down.
Has anyone heard of any moves from AoA? It's a value, but we're in a suite. I'm extremely hopeful that we will get something comparable with a separate sleeping space.
Is anyone else getting complete silence on hold? I heard half a song and a reminder message for about 5 minutes, then total silence. I just reached 1 hour on hold.
Yes I was on silence for over an hour and a half after being transferred. I was afraid to hang up, but worried I was also disconnected. But finally got through and no music returned when the CM picked up.Is anyone else getting complete silence on hold? I heard half a song and a reminder message for about 5 minutes, then total silence. I just reached 1 hour on hold.
Wine? I’ve got scotch and will count down the hours until happy hour.I’m getting the all circuits busy recording too. After a few stressful hours this morning I was happy to be able to get my park reservations! Now just have to get my park hoppers removed and check on our room since we have a regular room booked and only DVC rooms are open for our stay. I have never had this much stress when planning a Disney vacation before, will definitely be cracking open a bottle of wine today
I've seen this happen to other people on here who had silence and then someone picked up!
I called around 200 times and then got a call with silence. I waited about a minute and someone picked up.
I'm pretty sure they are waiting with us. My CM came back on earlier and said "we got disconnected so we will have to enter the queue again" and "I'll be back when they pick up." I was shocked. Currently on hold for 2 hours waiting for Guest Services.
I'm going to guess they would offer you a Fort Wilderness cabin. If that were the case I'd point out that you'd be going from 2 bathrooms to one and they might be able to do something to figure that out. Might offer 2 rooms at POP (or something even better). Please report back.
Mine went silent for the longest time and then the music came back and has been back ever since.
which number?I called around 200 times and then got a call with silence. I waited about a minute and someone picked up.
I waited on hold for almost 2 hours - was then sent to the Wholesale department, who told me that UT is supposed to make the changes. They also indicated it should be a no charge move.I have a couple of nights booked at All Star Sports in November. I booked through Undercover Tourist. Should I be calling Disney about this, or do I need to contact UT?