I'm glad to see the lady who I helped get a BG got to ride it(if she stayed til 6pm). I had talked to her a few seconds before 8am. Then when she asked what BG I got I noticed her clicking away at the greyed out button, asked her quickly if I could help her. Clicked "My status" then join a boarding group and got her BG 112. I taught the other members of her group what to do if button was greyed out. They were so thankful