I did not have that problem. But I had others.
I had some Virtual Prize Codes to add on my character.
I was able to do the gold ears just fine.
After that half the system was dead and I could not add any more codes of any kind. I could enter them. But nothing would happen.
I left and came back in and it worked.
Then as DH, Music was not working properly.
I selected the song and everything was fine until half way through. Then the default dance street music would kick in, my character would still stand there, and not leave the stage unless I walked him off, and no points for playing a song. But I created a song and got points with no problem.