I'm just not shocked by what I read, while some things maybe bad at a particular moment, overall reports here and other locations reflect a lot of maintenance and staffing issues that I can fully believe. If we were still knee deep in Covid I could blame it on that, but we're not.
Based on Disney's prices they should be able to staff the parks, hire adequate staffing levels... IF and only if Disney gets competitive with their pay scales. But IMHO Disney isn't on a path to do that, they are on a path maximize profits. They are willing to sacrifice their core Disney philosophies, principals and traditions such as their former legendary customer service and wonderfully well trained and "in character CMs" for the sake of profits.
Will this last? Will Disney return to their "legacy" ways? I wish I knew, but I don't see it going back under Chapek and honestly I'm not sure even under D’Amaro.