Just waited 1 1/2 hours to talk to someone about our April 2020 tickets (Cancelled Covid trip- Disney was closed) which were no longer linked to MY Disney Experience because they expired in September 2021. I wanted to apply to them for an upcoming trip in March 2022. Because the tickets expired in September, it would have been another 2+ hour wait to talk to someone in ticketing because of the difference in ticket pricing. UGH! Will have to go through this all again another day as I have an early morning wakeup!