As we plan for the reopening of our Disney Resort Hotels and Theme Parks, we are keeping the wellbeing of our Guests and Cast in mind. And we’re here to help you as we introduce new measures focused on delivering an enjoyable and magical experience for everyone who visits.
To manage attendance and foster physical distancing during this unprecedented time, we will be changing and suspending some Theme Park and Disney Resort hotel experiences, including the temporary suspension of Extra Magic Hours.
In addition, we will also be introducing a
new Theme Park reservation system. You will receive access to the Theme Park reservation system before new tickets are sold to other Guests.
Unfortunately, these new measures have also required us to
cancel any dining reservations, experience reservations and FastPass+ selections you may have made. You will be provided with early access to book new dining and experiences.
As a result of physical distancing, capacity in restaurants and availability of dining experiences is very limited and certain experiences such as Character dining cannot be provided. Because of this, we have also made the difficult decision to
cancel and temporarily no longer offer Disney dining plans.
We recognize the inconvenience this poses and we’re deeply sorry.
We will be modifying your package to remove the dining plan. As an accommodation, the price of the package will be adjusted to reflect a 35% savings on the room portion. This modified package and price will be provided in a new confirmation. You will receive a refund of the difference in the package price if you have already paid in full or a reduction in amount due if you have not yet made final payment.
There’s nothing you need to do at this time. We will be contacting you shortly with more details on reservations.
At this time, while systems update, we are temporarily suspending all modifications. However, you have the option of canceling your entire reservation at any time.
We’re putting a great deal of thought into helping you return to the magic and appreciate your patience.
For more information, please visit
disneyworld.com, call
407-W-DISNEY (934-7639), or
contact your travel professional or
Member Services.
Select third party operated restaurants and certain other experiences may not be cancelled.
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