We left a few items onboard :(

[Dis_Mom]

We left a few pieces of clothing hanging in the closet on the Oct 22 out of San Diego. I reached out to cruise lost and found and they said it would be weeks before they knew if they found it. They said they were based in Florida. How does this even work when this ship is on the west coast? Will they mail everything to Florida just to have me pay to have it shipped back to San Diego? Normally I would not even care but it is an irreplaceable castaway key button up shirt and a Disneyland sprit jersey.

 

[closetmickey]

While I can't speak to port of SD specifically, we have always been very impressed by the way DCL will do what they can to return your forgotten items. Wishing you luck.

 

[happycamper47]

It cost you about $6.50 a minute but you you should be able to call the ship directly. 888-322-8732

 

[ruadisneyfan2]

I once left a jacket hanging in the closet of the Dream. I realized it while still at the port and of course was not allowed to go back onboard to get it. I stopped at the L&F and around a week later it arrived at my house. They were great.

 

[Dis_Mom]

oh I hope it works out like that. I am just so confused why they wont let me pick it up in San Diego and instead want to sent it to Florida.

 

[PrincessShmoo]

oh I hope it works out like that. I am just so confused why they wont let me pick it up in San Diego and instead want to sent it to Florida.

Well, chances are you won't be able to "Pick it up", but it should be mailed to you directly. Typically it can take upwards of on or 2 weeks for things to show up, if they're going to.

 

[lanejudy]

oh I hope it works out like that. I am just so confused why they wont let me pick it up in San Diego and instead want to sent it to Florida.

Probably because DCL doesn't have a "home" terminal or permanent offices at San Diego and lost-and-found is located at the Port Canaveral terminal. Plus the last cruise out of San Diego until sometime next spring leaves at the end of this week. Even with cruises out of Port Canaveral, it can take a couple of weeks for the items to make it to shore.

 

[daisyx3]

My daughter left a hoodie in the theater on the Magic in 2004 and when I called they got it right back to us. Helped that her name was on it!

 

[AquaDame]

I left a kindle in the bedside drawer one cruise... immediately realized when I was on the bus but it was "never found". I've always wondered how many items actually make it home after that - I'm glad to hear my case was a one off!

 

[Osum]

My husband left his wedding ring on the glass bathroom shelf in our stateroom once. We realized it at the airport after debarkation. I called DCL and they said it would be offloaded after the following sailing and sent to shoreside. They shipped it back to us within about two weeks, if I recall correctly.

 

[Geomom]

One of our pieces of luggage (left them outside the room the night before) didn't make it off the ship in Vancouver and took an extra Alaskan cruise without us, lol. We filled out the paperwork and it got shipped to us within 2 weeks. They also gave us the Florida spiel.

 

[rhinodadz]

It may take a few weeks but they'll ship it back to you if they find it. I left a camera tripod on board and then got it to me in about 3 weeks.

https://disneycruise.disney.go.com/faq/onboard-services/lost-and-found/