As I pointed out earlier, you don't expect every restaurant outside of Disney to provide both clothing and a comped meal. Maybe a few do, but it is not the standard you keep talking about. Most places only do one thing, but suddenly if the accident happens at WDW, that is wrong. You expect both.
Why the double standard?
Agri--All we have to go on right now is what the OP was told by someone else. We have no facts direct from the source. No idea how many drinks, what kind of glasses, or what they were. So all any of us can do is assume what really happened. You think it was a tray full of glass, and not only did the guests get wet, that there was real possibility of injury. I believe that if it was a big accident, complete with noise and shards of glass, the manager would have been their right away. I do still have faith in Disney's service standard, rightly or wrongly. But for all any of us knows it was 2 to go kiddie cups and the guests barely got wet.