aroundtheriverbend
DIS Veteran
- Joined
- Mar 24, 2009
Anyone else getting the sign in screen for DVC member, you can fill in your info but it's missing the actual Sign In button so you are just stuck on that screen? Only have Safari at home so not sure if it's all browsers.
Working a lot with IT in my job, I've got to say (not that this is a new theme here at all) that from a customer experience perspective the Disney systems are ridiculous. It's about the 4th time in the last month I can't get on or get error messages, and when I logged into dining (bypassing DVC member) to do my 180+10 split stay reservations, of course it doesn't let me do the whole trip, just the first reservation.
Just saying that heads would be rolling at my retail employer if customer issues continued at the pace I've seen them for the past 5 years at Disney.
Working a lot with IT in my job, I've got to say (not that this is a new theme here at all) that from a customer experience perspective the Disney systems are ridiculous. It's about the 4th time in the last month I can't get on or get error messages, and when I logged into dining (bypassing DVC member) to do my 180+10 split stay reservations, of course it doesn't let me do the whole trip, just the first reservation.
Just saying that heads would be rolling at my retail employer if customer issues continued at the pace I've seen them for the past 5 years at Disney.