Yup.So I have a vacation package beginning Wednesday. I'm getting there Tuesday and have a room only for one night.
I think I remember hearing that I can pick up my tickets early, but where can I do that?
My question, then, is this- are these tickets really coded differently in the system and some CMs know how to override that assignation, or more specifically, where did my upgrade transaction go wrong? We’ve used bridging every year to accomplish renewals, so I was very surprised at the outcome this time.
Thanks for posting your experiences in detail.I had a bit of an odd experience upgrading a 5 Day Park Hopper bought discounted via Orbitz before the last price increase to the current DVC Platinum Plus AP at AK last week...
This is super helpful, thank you! I wasn’t sure if it was an anomaly or something that I had done incorrectly, or just CM error.Tickets are always "coded" when they are created and sold by Disney to the resellers.
Nothing unique about that.
Why the CMs you happened upon could not (or would not) do the correct bridging procedure,
we have no way of knowing.
If you went ahead and accepted the bad price, you should be able to get it corrected by going to another
Guest Relations and asking for a refund on the over-charge. (Your transaction will be a part of your file.)
If you did not accept the bad price, you should be able to get the correct price by going to another
Guest Relations and asking for an upgrade there.
Please post back with your results.
This is super helpful, thank you! I wasn’t sure if it was an anomaly or something that I had done incorrectly, or just CM error.
May I ask- do you have a recommended way that I should request the refund (I did accept it as by the time we got it sorted, we were already late for an ADR)? Is there correct verbiage I should be using in order to have a better chance of getting the refund?
Hi Robo!!
I have a trip coming up in Jan using the tail end of my AP. The problem is that I misremembered the final date that our AP is valid by one day, so we will have a day at the end of our trip with no Theme park access.
1. Is it possible to add one day to and AP?
2. I could just buy a one day MK pass, but that is such an inefficient/expensive way to visit the park.
3. OR we could just spend our last day relaxing at the GF before heading home.
1. Sorry, but no.
2. Yup. VERY expensive.
3. That would save you a lot of money, and could be very relaxing.
(We love to sit and listen to the pianist and orchestra playing every afternoon/evening at GF.)
You could visit other resorts and/or shop and/or dine at Disney Springs and/or Boardwalk.
I do recommend visiting Animal Kingdom Lodge, if you've not done that.
Update:Just tell the next Guest Relations CM that you believe you were overcharged for your upgrade.
Very briefly (and very politely, of course) explain your situation and ask that the CM take a look to see if the first CM
made a mistake on the upgrade.
In many situations, that will be enough to get the proper procedure examined and you should get a refund.
Sometimes that refund can come as a Disney gift certificate (which would be good enough for me.)
Yes, you should go elsewhere to get it corrected.Update:
Just left GR at Epcot. They refused to change anything, saying that the first CM had done it correctly. He said it looked like the first CM hadn’t brought it to gate price and asked another CM how to do that. She said they no longer bring the ticket value to gate pricing for annual pass renewals and that this is a new policy since February. Is this correct? Per my understanding through this thread, no, but is there any point in pursuing this further? It’s a fair amount of money ($150+) that I wasn’t expecting to pay, but this is the second time I’ve been blocked and find it odd.
Thanks for the encouragement and ongoing advice and help ! We will indeed be at DS and I’ll try there. Would I have any luck at MK or AK? Also, I’m worried my file will have repeated notes indicating I asked and was denied and that I’ll be denied based on that- am I worried about nothing?Yes, you should go elsewhere to get it corrected.
Sorry that you are being treated so poorly (and have been unlucky finding knowledgeable CMs!)
Many positive reports of upgrades “since February.”
Are you going to Disney Springs some time this trip?
I think the Welcome Center (guest relations) might be a good choice.
One step at a time.Thanks for the encouragement and ongoing advice and help ! We will indeed be at DS and I’ll try there. Would I have any luck at MK or AK? Also, I’m worried my file will have repeated notes indicating I asked and was denied and that I’ll be denied based on that- am I worried about nothing?
I'm sure this question has been asked in here but there's a lot of pages to look through.
We are going to the world October of 2018, going to spend 8 days with 6 day park hoppers and MM.
If I were to decide to upgrade to annual passes during our trip, what is the best way to go about it?
1) Do I upgrade at the start of the trip or the last day we are in a park?
2) Does the entire ticket cost (including the park hopper and memory maker upgrade) to towards the cost of the annual passes?
3) Do AP holders get a discount on the campsites or is it just on the resort hotels?
ThanksYou don't need to read the whole thread - posts 3 and 5 should tell you what you need to know about APs and upgrading.
I'm sure this question has been asked in here but there's a lot of pages to look through.
We are going to the world October of 2018, going to spend 8 days with 6 day park hoppers and MM.
If I were to decide to upgrade to annual passes during our trip, what is the best way to go about it?
1) Do I upgrade at the start of the trip or the last day we are in a park?
2) Does the entire ticket cost (including the park hopper and memory maker upgrade) to towards the cost of the annual passes?
3) Do AP holders get a discount on the campsites or is it just on the resort hotels?