WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[ToyStory3]

Hi - I'm trying to follow all of the updates but want to confirm I'm understanding correctly. We have a reservation at AKL from 7/18-7/21. We had not yet bought tickets. Does that mean we are out and will not be able to get into the parks now? Thanks!

 

[brockash]

Hi - I'm trying to follow all of the updates but want to confirm I'm understanding correctly. We have a reservation at AKL from 7/18-7/21. We had not yet bought tickets. Does that mean we are out and will not be able to get into the parks now? Thanks!

Unfortunately, no one really knows yet....Disney hasn't released specifics like that.

 

[GADisneyDad14]

Hi - I'm trying to follow all of the updates but want to confirm I'm understanding correctly. We have a reservation at AKL from 7/18-7/21. We had not yet bought tickets. Does that mean we are out and will not be able to get into the parks now? Thanks!

Unfortunately we don't know that level of detail yet.

 

[HokieRaven5]

Things I would like answers to in the coming days/weeks in no particular order:
1. Character Dining Experiences (My initial guess is they are done or at the very least going to be heavily modified and not have the same level of character interaction) - I'd be a little bummed to have this go, was so excited to get Topolino's Terrace for breakfast for this trip.
2. The Pre-Arrival reservation process - Literally tell me something more specific is all I want Disney
3. Extra Magic Hours (I know they are still listed on the park hours schedule but are they really going to be in place or is all of that still in flux)
4. FastPass system (my fastpass day is next tuesday and i don't foresee them bringing it back up until they have the pre-arrival reservation system in place and guests are notified of the process
5. Dining in the Parks - Are ADRs going to be honored if you get the park you choose, or is it going to change the system of how it operates for any TS establishment within the parks

Just want this information in the next 2 weeks personally. No later than 30 days prior to the reopening date of the parks IMO.

 

[Shellbells]

Did anyone see the interview Bob Chapek gave on Good Morning America this morning?
An article I read about it said that he said for anyone lucky enough to get into the reservation system they would have significantly less wait times due to less people.
Which is great...but I'm more interested in how people get into the reservation system to begin with.

 

[yulilin3]

I have been out all day, was at DS again this morning and there was no one there. I actually arrived at the Orange Garage at 8:15am fully prepared to get in line and wait until 10am when WoD was scheduled to open. I was met by CM by the coke store getting my phone number to get callbacks to both WoD and Co-Op. So I started walking toward WoD and to my surprise it had been opened since 8am, I talked to a CM who got a call early this morning asking if he was able to clock in earlier, they decided to open 2 hours before schedule because of what happened yesterday.
The store this way is a dream, seriously very few people around, I left at aboout 10am and walked into the Co-Op, again super empty

 

[Skippyboo]

Did anyone see the interview Bob Chapek gave on Good Morning America this morning?
An article I read about it said that he said for anyone lucky enough to get into the reservation system they would have significantly less wait times due to less people.
Which is great...but I'm more interested in how people get into the reservation system to begin with.

Yeah but what’s the process to get a reservation Bob? It’s is just a random luck of draw. Can’t see people onsite wanting to spend all that money and have no guarantee to get in a park during their trip.

 

[tsme]

Did anyone see the interview Bob Chapek gave on Good Morning America this morning?
An article I read about it said that he said for anyone lucky enough to get into the reservation system they would have significantly less wait times due to less people.
Which is great...but I'm more interested in how people get into the reservation system to begin with.

What does he mean lucky enough? Can you imagine the roar of anger if people staying at Disney owned resort can not get into a park during their stay. Pitchforks would be broken out!

 

[SarahC97]

Yeah but what’s the process to get a reservation Bob? It’s is just a random luck of draw. Can’t see people onsite wanting to spend all that money and have no guarantee to get in a park during their trip.

I assume (and you know what they say about assuming) that if you have an onsite reservation, you're going to get into a park. At least, I hope that's the case because you're totally right -- if I can't get into a park each day of my vacation, then there's no point in going.

 

[Caiman86]

One of the new guidelines encourages "contactless" payments, to avoid all the dangers associated with handling cash. I found out that my Android phone cannot do the Google Pay thing. However, I noticed that a card I have does display the contactless-payment symbol on it. Does contactless payment with a card, and not a mobile phone, work at WDW? Does this normally have to be set up in advance somehow, or does it just work as a built-in feature of the card?

Contactless credit cards function just like Google Pay and Apple Pay. Any credit card with the contactless symbol can be tapped on the reader just like a phone. This applies to anywhere that accepts contactless payments, including WDW. You shouldn't have to do any setup on the card; it should just work out of the box.

 

[brockash]

What does he mean lucky enough? Can you imagine the roar of anger if people staying at Disney owned resort can not get into a park during their stay. Pitchforks would be broken out!

Right? and then all this stuff about making it sound like there'd be little to no wait for anything...ummm really??? how low are they seriously going to put "capacity" because 40-50% capacity can still have pretty long waits for lots of rides during normal operating hrs. Now with the extreme reduced hrs and I'm sure limited "experiences" the low # of ppl they'd have to let in for us to be so lucky they'd never agree to due to $$.

This guy seems like he shouldn't be on tv or speak for the company...he rubs me the wrong way.

 

[courtney1188]

@osufeth24 This whole thread is quickly spiraling out of control with everything from complaints, rumors, thousand questions with no answers, and the same repeated postings from people not reading a couple pages back.

Yep. Let's remember this is the on-topic thread, guys. I'm not a mod, but just letting people know there are other threads that do NOT say on topic posts only in the title - they would be a better place for some of this.

 

[OnceUponATime15]

A slight change to the reopening info on Disney’s websites today... wondering what this means. Resort hotels now not showing for July 11th on the bottom update which showed up this morning in place of yesterday’s posted info (top)

 

[PamNC]

Disneyland's version of FastPass. You can choose rides basically one at a time once you're in the gate, rather than scheduling three ahead of time.

Thanks - that's a good idea. as long as it's free LOL

 

[yulilin3]

a couple of reminders:
We got confirmation of SDL reopening only 6 days before it did, along with information on their reservation system and how to do that. I don't think we will see info on this for another couple of weeks, or at least until CM are back at work training
Please let's keep this thread on topic, which I understand is hard because the announcement yesterday gave us maybe more questions than answers.
For thoughts, predictions, and theories go to the News and Rumor thread

 

[mrsap]

A slight change to the reopening info on Disney’s websites today... wondering what this means. Resort hotels now not showing for July 11th on the bottom update which showed up this morning in place of yesterday’s posted info (top)

View attachment 497592

I noticed that, too! I was trying to help answer someone’s question earlier by copying and pasting the text, and I noticed it was omitted! Weird.

 

[Nick6300]

What does he mean lucky enough? Can you imagine the roar of anger if people staying at Disney owned resort can not get into a park during their stay. Pitchforks would be broken out!

Riots without masks, so their shouting isn't muffled in any way!

That's why I joked earlier that for perceived overbooked stays, they better not favor the Deluxe people for their park reservations lottery. We're usually Value people (Pop this time), occasionally Modest. We'd be a cheaper cancellation for them.

 

[Caiman86]

Thanks - that's a good idea. as long as it's free LOL

I agree that a MaxPass-style system would work well during this time at WDW. It would not surprise me if they shelve the current FP+ system for something else.

Disneyland is still pretty old school in a number of areas. Paper park tickets with no magic bands, traditional turnstiles, no FP+. Attractions still have the paper FastPass distribution kiosks. MaxPass there is an optional daily add-on to essentially not have to physically go to the distribution kiosks and use your phone to get FPs instead.

 

[Nick6300]

Right? and then all this stuff about making it sound like there'd be little to no wait for anything...ummm really??? how low are they seriously going to put "capacity" because 40-50% capacity can still have pretty long waits for lots of rides during normal operating hrs. Now with the extreme reduced hrs and I'm sure limited "experiences" the low # of ppl they'd have to let in for us to be so lucky they'd never agree to due to $$.

This guy seems like he shouldn't be on tv or speak for the company...he rubs me the wrong way.

I think Bob kept repeating in prior interviews that he liked how Shanghai was running their reopening, and I think they started at like 30% of normal 80,000 attendance (up to 24,000 guests/day), before gradual step-ups of 5,000 (I think mentioned).

 

[Flamingeaux]

How does SDL reservation system work? What time range for entry into the park? How far in advance can you make your park reservations? Can you pick your time to enter the park?