I have alot to say about allseastravel.com.
I transferred our booking from
DCL to allseastravel.com after seeing their web site.
They are wonderful!! Our plans have changed several times in the last few weeks, and everyone, in particular Chuck and Sandie, has been so patient and understanding. I wish I recieved this caliber of customer service everywhere I went, but that, sadly is not the case.
All my calls and e-mails are answered promptly. And, of course, their rates are awesome!!
Let me give a specific example of their outstanding customer service. Our travel insurance did not cover pre-existing conditions, pretty standard coverage. We're cruising with my DM who is 77. Sandie asked about pre-existing conditions, and I said she has none. Then she asked if she takes any medication..ie blood pressure..I said yes she does. Well, that's a pre-existing condition.
Disney never explained any of that to me. It may be obvious to some people, but I just didn't think of it. But, Sandie did. And she arranged coverage for my mom that would cover her in case she became ill.
Now, that is professional and customer-oriented service.
I plans on using allseastravel.com for all my future travel needs and I highly recommend them to everyone I know.
Ursula