luvaladdin
Delight yourself in the Lord, and He will give you
- Joined
- Sep 27, 2001
I'm sure many of you on the boards know this, but I consider myself somewhat of a WDW expert and I was surprised. I called the usual WDW reservations phone number and spent awhile on hold before arranging a room. I asked about the cancellation policy and was told 45 days w/no fee, but there would be various fees after that depending on when I cancelled or changed the reservation. Some fees were $50 and others were $100! I asked her to look at a calendar for me to determine the 45 days and it was the next day. I commented about the cancellation policy being different than in the past and somehow I found out I was talking to the travel company and not CRO. I'm glad I asked about the policy, because the trip is very iffy at this point. She easily transferred me to CRO, and I waited only a few minutes there and booked a room. So beware! I'm not sure how it works - is it just timing or luck that determines which you end up talking to?