We stayed in the Hawaii building at the Polynesian last Saturday through Wednesday. We have mixed feelings about it. The lounge was wonderful! We loved the different choices each evening, and the CMs we met there were very friendly. They had cereal available with the coffee starting at 6, which we appreciated as early risers. My daughter enjoyed the desserts and lemonade a lot!! We had a few issues, which were no turn down service, not even a knock letting us know they were outside (we gladly would have taken the chocolate!). This was a minor disappointment. I asked someone if it had been discontinued, and I was told the housekeeping was just very busy and they would try to get to our room. Finally they did on our last night, but the service was poor. A wrapper of some kind (not ours) was left in the bathroom by the sink. We tend to go to bed quite early (9-ish) and found Hawaii much noisier at night than our previous stay in Rarotonga. I'm not sure where the sound was coming from, it seemed possibly to be from the pool area.
The big issue we had was a very unfriendly CM when our MagicBands weren’t working to access the building. We had been in and out many times when suddenly, one afternoon after returning from Epcot, our bands turned red when we tried to enter from outside. My DD and I each tried several times to no avail. I tried waving to someone inside but was ignored. Just as we were leaving to go to the main desk, another guest turned up and opened the door. Immediately upon entering we were met by a very grumpy CM (the "door guard" my DD called him) who informed me that the Hawaii building is for guests with a concierge level stay, and we would have to leave. I was taken aback. I told him we were staying in that building and our bands had stopped working. He asked us what our room number was. I told him. He asked for our name. I told him this also. He told us we had to sit down so they could look us up and "take care of this situation". My DD was extremely worn out and wanted nothing more than to go to our room. I told him we were just going to head up to our room and could get our MagicBands fixed later. He said that before he could let us do that, we would have to take a seat and get the situation clarified. So he took us to a desk where a CM recognized us as she had checked us in two days prior. This still didn’t satisfy the door guard, and he made her enter some information to look us up. While she did so, he asked me if we had just been following other guests in. I felt like some kind of criminal at this point. I told him we had been entering with no issues, which the other CM at the desk said was true. I asked why our MagicBands would suddenly develop this problem, but he didn’t have an answer for me and didn’t seem interesting in providing one. As soon as the CM at the desk had our information on the screen, he told us we could go. It was absolutely ridiculous that we had to go through this. Even my DD picked up on something and later asked me, “what was that all about with the door guard?" I asked someone at the main front desk later about the MagicBands not working, and she suggested it might be a battery issue. Aside from the bands flashing green a few times trying to enter our room (does anyone know why that happens? Trying too fast to open the door maybe?), we had no problems with them.
This really put a sour taste in my mouth. As soon as we are home, I will email the manager, whose contact information was on a paper in our room upon arrival. I am not feeling good about returning to the Polynesian club level.
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Then our JetBlue for fall changed flights and there is a 6;30p departure for us to leave after work on Friday. So now AP discount for bwi std at $280 a night. Hoping for some good weather for F&W. 
then get up early Sunday and head to gf for breakfast and a relaxing day
. Soup is on in the afternoon which is perfect!
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