Lexxiefern
DIS Veteran
- Joined
- Mar 6, 2003
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Scratch that - after I gave them them the phone number, Jesse was magically in and Italked to her. They managed to produce a room out of thin air for me at BWV's and gave me concierge access. She did say that they were taking away the dining since I now had the lounge and I have no problem with that at all. I made sure she canceled the dining reservations I made and corrected my magical express for me.
Although this could have been handled better, at least I am now in a comparable room and can again look forward to this trip. I'm sure the trek to the lounge will not be a fun one, but at least it is there. BWV's is no AKV's but I have stayed there and never had a problem. I hope everyone here gets the same treatment. I got the comparable room I asked for and am basically happy.
I will not be close to the lounge and have eben put thru a lot of frustration and aggravation but eventually got what I asked for in the first place. Maybe we'll still get that basket for all the frustration we've been put thru !
I am so glad you finally got an acceptable solution! I feel very bad for everyone who is dealing with this We will be at BWV the same weekend as you, I am also running the race. See you there!