mmmears
DIS Veteran
- Joined
- Nov 30, 2005
I am doing some research for a future vacation with my family of 5, 2 adults 3 kids. I'm looking into the Hyatt Ziva hotels. It seems I am only able to get points availability when searching for 2 people in a room. As soon as I look at 3 or more, all Hyatt award availability disappers.
Does anyone have any experience with this? Do I need to call to make a reservation with more than 2 in a room?
I think I managed to do it, but I haven't stayed there yet, so I can't say with certainty. I booked a Park Hyatt room, and the only rooms available on points were the smaller ones for only 2 people. I needed a room for 3, so I contacted someone at the actual PH abroad and asked I could upgrade to a larger room that would accommodate 3 people. I have to pay the difference, but I now have a reservation for that larger room and an assurance that it will accommodate 3. I hope this helps.