djmeredith
DIS Veteran
- Joined
- Feb 9, 2005
Oh wow, I had not heard about Alaskan. As a former flight attendant, I know $&#@ happens, but this week might turn out to literally be one of the worst passenger experiences in years. The amount of people traveling this spring break after the pent up demand combined with the shortage of flight crews, plus throw in the crazy weather, it is just a recipe for disaster.Add in the Alaskan pilots on strike. The FL weather. The first of the month (which I'm learning as a pilot GF is just a ****show, LOL). I wonder how many of my friends get stuck in FL, miss flights, etc. I'm sad I didn't go anywhere for spring break...like really sad, but happy I am not going to be stuck in any messes getting back.
Good luck!
Finally got through to SW, and I was only on hold about 1.5 hrs this time! They couldn't add the EBCI for tomorrow because it is less than 36 hrs, but they did refund it and add it to our return flight. I was extra nice to the agent because I know it is not her fault, and I am sure she is in for a bad few days at work. Now I am off to request my compensation.
ETA: the agent I just spoke with said the brief overnight computer outage that I experienced during my first call in the middle of the night was a scheduled upgrade. Then apparently that caused a system wide crash early this morning, a couple hours after it came back on line. Way to go SW, let's plan a system upgrade during literally the busiest travel week in the past 2 years. I get some things are out of their control, but that was just terrible planning on behalf of their IT and it going to cost them millions.
Last edited: