Links Not Loading

[Dan Murphy]

Links, BBCode not working, and insert functionality not working are al the same underlying SSL issue. If they can figure that out, all three get fixed.

Visible mouse highlighting also does not work.

 

[PollyannaMom]

Visible mouse highlighting also does not work.

Mine works sometimes and not others. It's weird.

What I think I miss the most, though, is the auto-complete of people's screennames (when you tag someone with the @ symbol, etc.)

 

[CarolynFH]

What I think I miss the most, though, is the auto-complete of people's screennames (when you tag someone with the @ symbol, etc.)

Me too! I depended on that to be sure I get the spelling and punctuation correct. Now I need to Preview when I tag someone.

 

[scrappinginontario]

Me too! I depended on that to be sure I get the spelling and punctuation correct. Now I need to Preview when I tag someone.

thanks for the tip to use the preview option

 

[FlightlessDuck]

So this issue has gone unresolved for 4 months at this point. The cause of the issue was pointed out last month. I gotta admit this is getting pretty frustrating at this point.

There is a post on the xenforo community specifically talking about this problem. In Admin panel -> options -> basic board information, the forum URL is listed. If it doesn't include https, that's the problem.

https://xenforo.com/community/threads/http-propertys-on-https-website.164450

Unfortunately, it doesn't seem like that's a configuration that can change but is rather calculated.

I am wondering if the problem has to do with webserver setup. Does disboards's hosting service use a load balancer? I see disboards uses LiteSpeed as its webserver, and the domain was registered with Network Solutions, LLC, but I'm not sure if this system is selfhosted or through a third party hosting company (actually I think it's RackSpace?).

Anyway, I'm assuming https://disboards.com posts to the load balancer. If the load balancer then forwards requests to individual web servers, and those servers aren't running https, THAT could be the issue. Whoever is in charge of the tech on this board might be able to fix this by making sure the load balancer includes a HTTP header of "x-forwarded-proto" with a value of "https". That would tell the web server that is actually serving the board that the load balancer get the request via https. MAYBE that would fix it., assuming this is how disboards is set up.

If that's NOT the problem, it is somehow a related issue where requests to https://disboards.com seemed to maybe get redirected to a non SSL version, and xenforo thinks the board is running not under SSL.

Hopefully @WebmasterCorey or whoever can run with that...

 

[dioxide45]

I get the impression that they simply don't know how to fix the problem. If they did, it would be fixed by now. They upgraded to software (Xenforo) that they don't know how to support. Xenforo has support forums where they could go and try to get help, but if they have it certainly hasn't worked. I pointed the issue out and this thread to one of the webmasters and still no fix. I no longer expect it to be fixed. It seems that much of the critical mass of users has moved over to their Facebook Groups and that is where they are concentrating their efforts. Their DVC Fan Facebook Group has something like 16K members. So it doesn't seem like they are spending many efforts here to improve the experience. As long as it is working enough to get by, it seems to be enough I guess...

 

[FlightlessDuck]

Testing:

https://www.fool.com/investing/2021/07/16/disney-world-offers-deal-for-locals-to-come-out-th/

 

[FlightlessDuck]

Test again

https://www.telegraph.co.uk/world-n...l-cause-devastating-worldwide-flooding-2030s/

That's weird... why is this one working? That's really weird.

 

[scrappinginontario]

Are you loading them differently? Just curious.

 

[WebmasterMaryJo]

It would be nice if these links could be fixed.

 

[scrappinginontario]

LOL! Yes, we've been asking for more than 6 months but nobody seems to be doing anything about it.

 

[FlightlessDuck]

Are you loading them differently? Just curious.

Not that I can tell.

 

[Dan Murphy]

It would be nice if these links could be fixed.

So many of the normal functions do not work. Something as simple as highlighting text does not even work. Ever since that last 'upgrade', it has been not good.

 

[dioxide45]

This will never be fixed. I even sent a PM to @WebmasterDoc, it was ignored.

 

[Dan Murphy]

Maybe try Corey at corey@wdwinfo.com

 

[WebmasterDoc]

This will never be fixed. I even sent a PM to @WebmasterDoc, it was ignored.

You make this sound like you believe this is within my control. Technical Support issues are FAR above my pay grade and responsibility.

The best way to bring attention to it is by sending concerns to admin@wdwinfo.com but even then it may not be addressed. I can assure you that those with the ability to look into this have been aware of it for months now.

In the meantime, we can all help by simply placing a bracket ( [ ) followed by URL and the matching bracket ( ] ) before the link and then bracket ( [ ) followed by /URL and then the matching bracket ( ] ) after the link.

So a link to this site would look like {URL}www.DISboards.com{/URL} - except use the [ and ] instead of the { and }. The result will look like this www.DISboards.com

 

[Dan Murphy]

In the meantime, we can all help by simply placing a bracket ( [ ) followed by URL and the matching bracket ( ] ) before the link and then bracket ( [ ) followed by /URL and then the matching bracket ( ] ) after the link.

Great tip, was not aware of that. Thanks.

Testing.


www.wdwinfo.com

 

[WebmasterDoc]

When we simply post a link, the system automatically adds code before and after the link we post. The issue here is that the auto-added code fails.

It does include the brackets that Dan successfully tested in his post above but it also adds "unfurl=true" before the link which is the component which seems to create the never-ending load for some reason (again - FAR above my pay grade).

Apparently that language is buried somewhere in the software (again - far above my pay grade and technical ability) and has not yet been located.

When the HTML suggestion above is used, the system accepts that code and does not automatically add any additional code so the link will just appear as entered.

 

[dioxide45]

You make this sound like you believe this is within my control. Technical Support issues are FAR above my pay grade and responsibility.

The best way to bring attention to it is by sending concerns to admin@wdwinfo.com but even then it may not be addressed. I can assure you that those with the ability to look into this have been aware of it for months now.

I did kind of beleive that with "Webmaster" in your username and one referred to "WebmasterDoc" in all the YouTube videos, it did carry some level of responsibility and possibly some level of control. Why would I not think otherwise? I am not aware of other avenues of contacting admin for technical issues. I thought that was what this "Technical Support" forum was for. Why have a technical support forum if those that need to be aware of the issues are not looking at it. Or if they are looking at it, they aren't replying with a status. We shouldn't have to reach out to other channels if they are reviewing the threads here. We wouldn't have had this thread go on for six months if someone who is of the pay grade and responsibility actually came in and provided an update on what was being done to remedy the problem. Or if nothing was being done, an update to that extent would be fine too. People just hope to see updates on the things they are trying to bring attention to.

 

[WebmasterDoc]

You chose to single me out for something I cannot address and don't even have access to review.

Had you messaged and called out ALL of the DIS Webmasters it would have made more sense than to single out one and then complain about the explanation offered.

I am not the only one with 'Webmaster' in my username and certainly not the only one who has occasionally been in a DIS podcast on You Tube.

Have a great evening.