Ok I wrote my first letter ever to VMK in my almost 3 years of playing.
I have been playing since day one. I have seen some great changes that have made the game fun and enjoyable to play. This is the very first time I have written in. I have done every competition.
So I hope this is taken seriously.
But after the last building competition I just scratch my head and ask where is the extra Disney experience. Where is the pixie dust magic.
I understand you made a bunch of big typo errors. But no apology. That is not the Disney way.!!!!
I felt so good and so many others did when you first posted the prizes. We all felt like winners. You could of changed the color of the jackets and hats for the winners.
We really hoped you finally got it. What an amazing place VMK would have been everyone celebrating. There was no complaining it was a great feeling.
But you took the easy way out and just covered up and covered up till none felt like winners. We went from participants to others who did not win. Since there is really no way to express are true disappointment the winners get the brunt of many kids feelings. (Since I have no clue if this letter is even read) So you also ruined it for them too . It is not like this is not your first competition. And you have heard it all before spread some more pixie dust out there.
This is not and never will be your typical internet gaming sight. People join this for the Disney experience not just the great pictures you show but for the heart of Disney. So please stop trying to make it one.
I do not get why you cannot award more prizes. Based on the team ride competitions there were 33 team winners one time 44 and 200 teams so I know it can be done. Spread the pixie dust around.
I truly appreciate all the hosts do to keep VMK fun and safe. They do great work and hope they get a good pay raise
But I really think the designers do not get what makes Disney special.
It is where you go to get away from the heartaches of the world. To just feel the positive energy of life.
Too often VMK does not do this they create more hurt and discouragement. For a kids game that is really uncaring. Having MS I need a place like that. Unfortunately too often it is just disappointment after disappointment. And in time I may not even be able to play a game like this. So yes today counts for me.
People judge the integrity of a company by how they handle their customers and the mistakes they make.
Unfortunately you are not doing it the Disney way. In Some ways it is an embarrassment to the Disney name.
I really hope it changes but after almost 3 years of growing pains it is time to take the Disney customer service class again.
Bring more pixie dust into the game, we know you work extremely long and hard on being accurate on the graphics, creating great items and new games. You do this extremely well
Maybe it is time to work on the Disney experience just as hard. If you do not know what I mean by this then you never learned it in the first place.