So, I just registered on this board in order to tell everyone that this post ^ is the real winner. Haven't been able to connect all day but followed the steps above and got tickets in under 20 minutes. Called the 407-939-7529 number and hit 0 a couple of times until it bypassed the menu. Someone picked up quickly. I said I wanted Boo Bash tickets, they offered to transfer me. There was no wait music at all. It asked me one time if I wanted to leave a callback number or stay on the line and I said stay on the line and then it was completely silent for 12-15 minutes. Then it rang a few times, someone picked up, and I bought tickets. Way easier!