Pamela M
DIS Veteran
- Joined
- Sep 7, 2016
While I still think most CMs are great, I have experienced this problem with a "need to correct" particularly with the crowd control CMs during parades and shows. They do not give clear instructions, sometimes waving their light wands in such a way that makes no sense, but then when you go the wrong way, they are very quick to pull the chain so to speak. It's like, "oh, you don't know what to do in this chaos?" They either seem annoyed by you or a little gleeful that they "got ya." I know a lot of the locals are used to it and know what to do, but those of us who don't get there as often could at least use clear and polite directions.
I actually feel very sorry for the crowd control CMs. They have the hardest job at Disneyland. I don't think Disney has given them the tools to do their job efficiently. They just give them lighted wands and their voices. Why can't they have signs like they do for the Halloween party? This way instead of screaming orders (which even trying to listen to them half the time you can't hear them) they can just hold up signs - this way only, this way to tomorrow land - this way to Adventure land, parade viewing, exit the park this way. This way they can actually answer questions when they get confused guests - which is all the time!