In case anyone is interested, this is a copy of the letter I am sending to guest relations, Bob Iger, Robert Chapek and George Kalogridis.
Feel free to make your concerns known if this bothers/affects you as well.
wdw.guest.communications@disneyworld.com
robert.a.iger@disney.com
Robert.Chapek@disney.com
george.kalogridis@disney.com
To Whom It May Concern,
I am writing to express my shock, concern and anger regarding the newly-announced plan to welcome dogs at the Walt Disney World Resort.
I am a relatively new Disney Parks customer. I first visited the Walt Disney World Resort in October 2016, and my next visit in two weeks will be my third in a year's time. I have fallen in love with the Parks and the Resorts. They have been a welcome retreat from the "real world", and my plans
have been to continue to visit annually at a minimum and hopefully much more often and to consider purchasing DVC ownership.
However, this newly announced policy/trial has given pause to my decision to stay on-property at all. I have already had to move my 2018 reservation away from Port Orleans Riverside due to this. My husband has a strong aversion to dogs along with a medical need to avoid them and any area they have been. I do not personally suffer from allergies to or fear of dogs, but I could only imagine if I did or if I had a child who did. If that were the case, you would be receiving a much more harshly-worded letter.
If this policy remains, I will no longer book stays at WDW Resorts. The decision to implement this with only 48 hours notice is a slap in the face to your customers, most of whom are forced, due to your other policies regarding dining and booking, to plan at least 6 months in advance. If I were staying at one of the directly-affected resorts on my upcoming stay in 2 weeks, I would be
FURIOUS!
I choose to spend my hard-earned money to stay on-site at Disney World for the peace, service, theming and escape from the "real world" the Resorts provide. When I am on vacation at Walt Disney World,
I do not want to see, hear or smell anyone else's pet! Not in my room, not in my building, not at my resort.
Expand the existing kennel, build a new kennel or even better: build an exclusive resort just for pets and their owners. But don't force them on the rest of us! The vast majority of other Disney guests I have spoken to agree that this is an awful idea. Please search social media and online forums where your customers have expressed their concerns regarding this matter.
Disney has a duty to ensure the safety, health, well-being and comfort of
ALL GUESTS staying at its resorts. This new policy endangers all of those and will damage your relationship with your customers in the long run beyond the worth of any temporary financial gain.
I urge you to take the time to consider them and to do what is best for us all by
DISCONTINUING THIS POLICY/TRIAL.