Husker Mike
DIS Veteran
- Joined
- Mar 25, 2019
In fairness, if Costco has any sort of moderate capability IT functions, they can run their own reports to determine how many people took advantage of their initial issues processing these gift cards. It may have been intentional to be loose, to generate a buzz on forums like this for free advertising.In the future, please refrain from mentioning things like this when calling anyone's customer service. Alerting them to potential loopholes cause loopholes to get closed, which impacts everyone. We all quietly ride the wave as long as we can. Some get lucky, some do not. It's the nature of this type of thing.
They also may have used these reports to determine that there was an issue in their limiting system.
Bottom line: Costco knows that some people received thousands of dollars of gift cards on sale. The party is over, though.