Well, you're probably going to add me to your insensitive list after this, but here goes...
kritter said:
oh I have the names and have already sent it in writing and that is when I heard nothing,,One thing you should know about me I will not stop..
That's all well and good, but it still leaves me asking two questions:
1. What EXACTLY are you expecting?
2. If you "will not stop", honestly that attitude would have done you a lot more good while you were at WDW. Personally, I would have stood at the front desk and stated, calmly but matter-of-factly, that I will NOT leave until I have a room that meets my medical needs. You suffered through a trip and are now expending unknown energies trying to get satisfaction over an issue that, IMO, could have been resolved while at WDW.
Dh has said that maybe they should have offered another room...
Yes they should have offered another room. And you should have waited for a new room. You mentioned a room that they tried to put you in that wasn't clean. My response to that would have been "someone here better grab a bucket because if that's the last room you have, someone is cleaning it."
they told it was the slowest it had been since post 9/11...so there was hardly anyone there...
Don't confuse WDW attendance with DVC attendance. DVC accommodations are designed to be near 100% capacity year-round. I simply don't understand why the resort would have refused to move you to a vacant room if they had one available.
Jim Lewis we will see I have heard that other times they will offer a free night the next time youreturn I want to see if they are going to offer anything other than an ap;ogy it is a bit late for that don't yu think...should have been done while I was there..
I understand why you were/are frustrated. I understand that you had health problems and were worried about them recurring. I understand that the resort staff perhaps wasn't as tactful as they could have been. But what I don't understand is why you were willing to endure this sub-standard vacation and only now are so fired-up about getting your pound of flesh from Disney.
And, I realize you're not going to agree with this, but from afar it seems like the resort genuinely DID try to help you. You got a dirty room...they moved you to a new one. Someone smoked in a NS room...they came and sprayed air freshener. The linens smelled bad...they were replaced.
Did you ask to be moved to a different room after the first night? It stands to reason that SOMEONE would have checked-out, or your original room would have gotten some attention from housekeeping and you could have moved over there. Please tell me you didn't spend your entire trip in this disagreeable room, and only now want some form of remuneration.