Loews Sapphire Falls Resort - Now Open

[macraven]

Don't worry
Third party vendors usually hold onto the reservations until they release them to the hotel

That could be about 5 days out from your arrival

When you book with UO resorts, a person can cancel their reservations 6 days out and get a total refund on their deposit

Penalties start at 5 days out from your checkin date
And at that point the 3 rd party booking site would have turned over your reservation at this point

If CT confirmed you have the UO ressie, don't worry
You are good to go

 

[Librarian80]

Thanks macraven.
It was the deposit not being taken out that made me think something was amiss.
It's good to know we don't have to find another room this close to HHN!

 

[atricks]

We went there tonight to look around, very nice decor, the falls out back is beautiful as is the pool area. But man are there obvious new quirks everywhere (as far as procedures and systems). The convention area isn't complete yet, Some areas felt unfinished. The parking garage was wide open (I think the parking system isn't working, so they are currently not charging to self park, at least short term). We went to the Amatista Cookhouse restaurant, which had really good food, but the service was a total disaster, and we wound up getting the wrong bill twice and eventually comped, and 2-3 tables around us also got comped, and service was slow. They were unable to use our gift card because the system wasn't fully up yet, but it wound up being a blessing since the meal eventually wound up cmped.

i learned my lesson about doing that so soon after it opened in an obvious rush. Given time I think it'll be fine though, the restaurant is wide open and really nice, and the patio is right next to the falls. The lobby is actually on the 4th floor, restaurant is on floor 1, pool area on floor 2. The boat dock is on floor 1 just outside the restaurant entrance, and the walking path goes beyond it toward royal pacific under the new bridge.

 

[lynnfitz]

Hi, I paid in full. I know when booking through cheaptickets, things are a little different than directly with the hotel. I thought though they should still be able to see your reservation. When is your reservation, is it coming up? I know with Disney when I rent points, they can't see my reservation until a week or so out. Maybe one of the other posters would have more knowledge about this with Universal. If it was me, I'd call again, (the Hotel) and explain the situation. Sorry I couldn't be more help! You know what I'll do, I'll call to confirm mine-going on the 25th of the month, and I'll let you know how I make out-

 

[JJZMgailey]

Thought you all might like to see some video of the new rooms at Sapphire Falls!

Here is the standard Queen room:

A Sapphire Suite:

And a Kids' Suite:

 

[lynnfitz]

Now I remember what I did, when I called Universal, I was able to confirm, and I asked for the Loews confirmation number, which they gave me. You can then go to the Loews website (not Universal), put the confirmation # and your last name in, and it will come up. I have a print out of that too-

 

[lynnfitz]

Thanks for posting the videos, I finally got to see a good video of the sapphire suite, looks amazing!!

 

[Ruth B]

Thanks for posting re restaurant- glad food was good!

 

[TraceyL]

I hope we can use the food credit in the grab and go. Also booked through a 3Rd party (British Airways) and have the credit on my confirmation

 

[Ruth B]

Any news on a character breakfast here( as per other resorts?) can the credit be only used on food and non- alcoholic drinks?

 

[sassy2000]

I'm there now. Just had breakfast at Amatista and it was good. We had the breakfast buffet because we had the $75 dining credit. Cost is $21.99 per adult and $11.99 per kid.
The dining credit cannot be used for alcohol.
A couple tips: some of the menu items in the resort are not available. No milkshakes in the ice cream shop. No smoothies at Amatista.
The gym is not open yet (not like I want to use it on vacation) but some people may.
They are still having computer glitches. We are staying July 14th-17th but got someone knocking on our door yesterday around 4:00 saying we were supposed to be he checked out. They figured it out quickly and were very nice but apparently there are still issues.
The pool is nice, kids like the slide. Beds are comfy. Room is clean.
We caught Gru and minion in the lobby this morning.

 

[Librarian80]

Now I remember what I did, when I called Universal, I was able to confirm, and I asked for the Loews confirmation number, which they gave me. You can then go to the Loews website (not Universal), put the confirmation # and your last name in, and it will come up. I have a print out of that too-

Thank you! I was able to do that today.

 

[saskdw]

Wow....the reviews, videos, and pics of this place are amazing!! Food and drink reviews are off the charts. The gorgeous pool and lagoon areas. Amazing scenery and views.

I can already sense there are a couple of RPR diehards that are going to have a tough time admitting this is a nicer resort. Express pass would be the only thing having me considering staying somewhere else at this point.

These new resorts are a huge draw for UO. I was impressed with CB for the price range and this is outstanding for the price range. Especially when you do extended stays like we do to get the full SMSM discount.

 

[Bluer101]

Nice resort, but no EP will keep me from only spending a night there.

 

[lynnfitz]

What we liked about it, is the sapphire suite-has 2 bathrooms. We stayed at a suite at RP last year (I think it was the hospitality suite), it had the 2 bathrooms, but it really was too big for us, and the king suite has the 1 bathroom. The sapphire looks like a nice size for 3 people. First time going without EP, we'll see how we do, plan on getting to the parks when they open and head to the rides we want to go on first. We basically know that in the afternoon we won't get on any of the more popular rides. It does look beautiful, we love RP, but this place is looking pretty nice!

 

[macraven]

I watched some videos online
I'm sure it will draw a following

I'm satisfied staying with the deluxe hotels, especially rpr (then hrh)

Everything I want and need is with rpr
Call me a creature of habit... Lol

 

[AtlantaDisneyDreamer]

Nice resort, but no EP will keep me from only spending a night there.

I was thinking that, too. If we buy APs this year, I might do an extended trip (5 or 6 nights) with a split stay. We could do RPR and do the rides for which we need the Express pass, then do the early entry and attractions that don't need express pass when we are at SF. I also thought that if we are there for 5 or 6 nights, we may not need the Express Pass- especially since I will have a four year old who cannot ride some of the bigger rides anyway.

 

[AtlantaDisneyDreamer]

Anyone done the walk from SF to the parks? How is it?

We loved the beautiful walk from RPR and it did not seem very long, but I am not sure I want to walk much farther than that, especially after a long day at the parks.

 

[macraven]

AtlantaDisneyDreamer, use the child swap for rides the little cant do

You all can stay together and when you swap out, your other kids / relatives can do a double ride then

 

[smidgy]

Anyone have a link to the restaurants' menus?