Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[MARY-IN-OH]

This is because the monthly payment plan cannot be processed over the phone. There's no exception to be made - it's literally not possible, they don't have the system for it.

Were you able to renew online as of today?

Nope....I still could not renew online today. Tried on my computer and phone. On my phone, the 1st screen said I had two passes I could renew. When I clicked renew now, it said the passes are not available for renewal. Since I really wanted to get at least some fastpasses with my grandchildren for our trip in May, I ended up buying a new annual pass instead of a renewal. And, what it looks like is going to happen, is that I will have both the current and new pass payments deducted each month (April and May probably). I'm not happy about it, but didn't see any other option. I even made it to a phone number today where the automated voice said I had reached the Annual Pass Monthly Payment Plan Hotline. Unfortunately, they are closed and only open Mon-Fri (8 to 5 or something like that).

 

[ravenclawtrekkie]

Nope....I still could not renew online today. Tried on my computer and phone. On my phone, the 1st screen said I had two passes I could renew. When I clicked renew now, it said the passes are not available for renewal. Since I really wanted to get at least some fastpasses with my grandchildren for our trip in May, I ended up buying a new annual pass instead of a renewal. And, what it looks like is going to happen, is that I will have both the current and new pass payments deducted each month (April and May probably). I'm not happy about it, but didn't see any other option. I even made it to a phone number today where the automated voice said I had reached the Annual Pass Monthly Payment Plan Hotline. Unfortunately, they are closed and only open Mon-Fri (8 to 5 or something like that).

Unfortunately, it would have done the payments that way even if you had been able to renew.

 

[MARY-IN-OH]

Unfortunately, it would have done the payments that way even if you had been able to renew.

Disappointed in their customer service and their online system with this issue. Yes, they've helped me with other issues in the past but not this time. Just glad I can move on and plan my upcoming trip now

 

[dreamer17555]

So I currently have a package booked with 10 day park hoppers. Just making sure there is no way to add on an 11th day except for to buy a separate ticket or upgrade to a AP right? We are staying CL if that matters. Not looking for the Water Park and More option but was hoping to add on an 11th day so I can book the Star Wars Dessert Party for my son on a day we originally planned to be out of the parks.

 

[Cjtigger]

I have an AP Certificate and will be staying at Fort Wilderness Cabins. Can I activate them at the front desk or do I have to go to the Ticket and Transportation Center (first day is MK day)? Thanks,

 

[ean]

Hello!

Some questions about Water Park Annual Pass (we are going in October 2018, this time Water Parks only!):

Can the AP be purchased directly at the park “gate” e.g. Typhoon Lagoon? Or it must be purchased online only?

Will it last until December 31st, 2018 or until October 2019?

TIA!

 

[Robo]

So I currently have a package booked with 10 day park hoppers. Just making sure there is no way to add on an 11th day except for to buy a separate ticket or upgrade to a AP right? We are staying CL if that matters. Not looking for the Water Park and More option but was hoping to add on an 11th day so I can book the Star Wars Dessert Party for my son on a day we originally planned to be out of the parks.

You can try.
Ask, nicely, when you are at the resort.
Explain to the concierge that you'd like to go to a theme park on an 11th day.
They have been known to allow guests who stay longer to add on an extra day, or so, to 10-day tickets.

 

[Robo]

I have an AP Certificate and will be staying at Fort Wilderness Cabins.
1. Can I activate them at the front desk
2. or do I have to go to the Ticket and Transportation Center (first day is MK day)? Thanks,

1. Nope.
2. Go to any ticket booth or Guest Relations. They can be found just outside the MK gates, or at TTC, or outside any other theme park, water park, or at Disney Springs.

 

[Robo]

Some questions about Water Park Annual Pass (we are going in October 2018, this time Water Parks only!):
1. Can the AP be purchased directly at the park “gate” e.g. Typhoon Lagoon?
2. Or it must be purchased online only?
3. Will it last until December 31st, 2018 or until October 2019?

1. Yes. (Or at Blizzard Beach.) Or ANY ticket booth or Guest Relations at WDW.
2. Nope.
3. Regardless of where you buy the AP, if you use the AP on (for instance) Oct. 15, 2018,
it will be valid through the end of the day on Oct. 15, 2019.

 

[ean]

1. Yes. (Or at Blizzard Beach.)
2. Nope.
3. Regardless of where you buy the AP, if you use the AP on (for instance) Oct. 15, 2018,
it will be valid through the end of the day on Oct. 15, 2019.

The idea is to start using the AP around Oct. 5th.

Thanks @Robo!

 

[disneyholic family]

You can try.
Ask, nicely, when you are at the resort.
Explain to the concierge that you'd like to go to a theme park on an 11th day.
They have been known to allow guests who stay longer to add on an extra day, or so, to 10-day tickets.

really?
in all the years we've attempted to do that - and a phone CM claimed that we could, we were never able to do so...
we always ended up having to buy PAPs...
but then again, it was never for 11 days.....it was always 14 days..

it really pisses me off actually....they offer a 14 day package (the maximum US free dining package is 14 days), yet there is no way to buy a 14 day ticket (as in adding 4 days to a 10 day ticket at the marginal tenth day rate).....very user unfriendly of them....

.

 

[disneyholic family]

@Robo - no answers to my posts from page 196? (posts 3913 and 3914)

.

 

[hsmamato2]

Yes.Yes.
It is price-bridging because you paid less for the tickets than the Disney price when you bought them.
(That's why I said that what YOU paid for the discounted tickets does not enter into the upgrade transaction.)
The price that YOU paid is "bridged" up to the price that Disney charged for a full-priced ticket of the kind that you have in (in your case) 2016,
Then, that Disney price (at that time) is subtracted from the current price.
And, you pay that amount for the upgrade.

soooo..... correct me if I'm wrong here, but essentially,didn't they used to use the current price of the ticket I'm holding (5 day base) as the value, and then adding a couple of days was just like the cost of adding to a gate priced ticket? it seems now I'm paying a lot more for 3 extra days on my pre-2017 tix than my Dsis who has the pre-2018 tix. (?) Now on these newest calculations it's costing me more to add days than it used to. Just an observation

 

[Robo]

soooo..... correct me if I'm wrong here, but essentially,

1. didn't they used to use the current price of the ticket I'm holding (5 day base) as the value,
2. and then adding a couple of days was just like the cost of adding to a gate priced ticket?
3. it seems now I'm paying a lot more for 3 extra days on my pre-2017 tix than my Dsis who has the pre-2018 tix. (?) Now on these newest calculations
4. it's costing me more to add days than it used to.
5. Just an observation

1. Yes.
2. Yes.
3. That's very likely.
4. Yup. (That's their plan.)
5. I agree. They raised the cost of the tickets, and they have raised the price to guests when price-bridging.
It is now much more complex to explain upgrading in the Ticket Sticky, and guests MUST know when their
discounted tickets were minted in order to determine the upgrade cost.

 

[hsmamato2]

1. Yes.
2. Yes.
3. That's very likely.
4. Yup. (That's their plan.)
5. I agree. They raised the cost of the tickets, and they have raised the price to guests when price-bridging.
It is now much more complex to explain upgrading in the Ticket Sticky, and guests MUST know when their
discounted tickets were minted in order to determine the upgrade cost.

Thank you!

 

[disneyholic family]

i know i can upgrade the MYW ticket that's part of my free dining package to a platinum AP..
but can i upgrade it 70 days before my arrival date?
that is, can i do it in advance on the phone?
i need to do that so that i can book FP+ at 60 days....

or can the upgrade to an AP only be done when i get to WDW?

also, will the AP be on my magic band?

i'll receive my magic band when i check into my resort (anyone living outside north america receives their magic band at their resort when they check in).
will the AP be on my magic band? or can i get it onto my magic band?

.

 

[Robo]

i know i can upgrade the MYW ticket that's part of my free dining package to a platinum AP..
1. but can i upgrade it 70 days before my arrival date?
2. that is, can i do it in advance on the phone?
3. i need to do that so that i can book FP+ at 60 days....

4. or can the upgrade to an AP only be done when i get to WDW?

5. also, will the AP be on my magic band?

1. You can try.
2. You can try.
3. Call and explain.
4. That's the way it is "normally" done. But, call and explain.
5. Yes. EXCEPT... No ticket or AP is actually "ON" any MagicBand.
All tickets/APs are in your MDX account and any of your MBs will ACCESS those tickets/APs
along with all of your other MDX items. So, yes, you can USE a new AP on any of your MBs.

 

[disneyholic family]

1. You can try.
2. You can try.
3. Call and explain.
4. That's the way it is "normally" done. But, call and explain.
5. Yes. EXCEPT... No ticket or AP is actually "ON" any MagicBand.
All tickets/APs are in your MDX account and any of your MBs will ACCESS those tickets/APs
along with all of your other MDX items. So, yes, you can USE a new AP on any of your MBs.

thanks!

i find the entire FP+ thing completely onerous..
the disconnect between 14 day packages and 10 day MYW tickets has always existed, but now with FP+ it's become nearly impossible to deal with..

not to mention that in the past, APs were so much less expensive than they are now...
actually MYW tickets were far less expensive...(as we all know....has anyone taken an old ticket and applied the CPI to it over time? i bet it's nowhere near the current cost...not by a long shot)..

anyway...rant rant rant...

 

[disneyholic family]

ok...another ticket question...

so let's say i decide to buy the 14 day UK ticket and "throw away" the minimum 2 day MYW park hopper ticket that comes with my disneyUS resort package...

instead of "throwing it away", can i keep the ticket for use at some future time?

can that 2 day MYW ticket that's never been used, be used in the future? either as a MYW ticket or to upgrade it in the future to an AP...

do i have to do something to make the ticket usable in the future?

or can i only throw it away as i originally thought?

.

 

[Robo]

let's say i decide to buy the 14 day UK ticket and "throw away" the minimum 2 day MYW park hopper ticket that comes with my disneyUS resort package...
1. instead of "throwing it away", can i keep the ticket for use at some future time?
2. can that 2 day MYW ticket that's never been used, be used in the future?
3. either as a MYW ticket
4. or to upgrade it in the future to an AP...
5. do i have to do something to make the ticket usable in the future?
6. or can i only throw it away as i originally thought?

1. Of course.
2. Yes.
3. Yes.
4. Yes.
5. Nope. For "safety" I'd create a fake name in your MDX account and transfer that ticket under that name (for safekeeping) until such time as you want to use/upgrade that ticket in the future.
Tickets do "expire" now, but if that happens, you can still get the value of what you paid for the "expired" ticket when you buy another ticket in the future.
6. I don't know why you would think that Disney would make you buy any ticket and just "throw it away."
(They do like our money, but they don't usually have to "cheat" it out of us. )