Currently at WDW and thought I would provide our experience for adding PH to our Air Miles 7 day one park tickets. We added the PH option at Guest relations in Disney Springs last night...it was $55.12 for each adult ticket. We decided to add it as I thought it was only costing us $55.12 each to see the parks for 7 days. Also, we are staying on property (ASMu) and I was able to use my Magic band to pay for the PH.
While it was easy to add the PH option, the wait time at Guest relations was insane and their new system of taking names and letting you sit until it is time is ridiculous. We were told when we went to upgrade that it would be about a 20 minute wait and we accepted that and decided to wait. We saw CM standing around the entire time we were there when they could have been serving guests. I asked a manager CM why they thought this was a better system and he said guests like being addressed by name and being able to sit and check messages while waiting. I said the whole take a number system would also work instead of having CM walking around looking for the guest they are supposed to be serving...(I think the CM at the door either takes your picture or describes you), I also said that it would let guests know how many people were ahead of them. We were finally served after about 40 minutes...if they had told us it would be so long, we probably would have just done the redemption and upgrade at Epcot guest relations today.