Just returned Sunday from a 7 night stay at the Poly.
The staff were all very nice and very helpful.
B'fast at O'Hana was ok, but certainly not worth the money charged.
Crowds were high, and the main pool was pretty much always packs. Very hard to get a chair, and it was wall to wall kids. This was the most crowded we've ever seen it. Luckily we reserved a patio at the Oasis pool on Tuesday the 5th and that was a great investment.
We noticed that after 4pm the whole resort , especially the lobby became pretty crowded. A lot of locals and others from various resorts trying to get into Trader Sams. We were disappointed in the selection of food at Capt Cooks and found ourselves getting quick service from Grand Floridian.
They didn't have the Smart TV in our standard room. We're wondering when they will switch all the rooms over to that so you can stream
Disney+
We wanted to squeeze in one last stay before the StayBridge suites tower starts construction. I filmed the area where it will be built, and there's not much room. Not sure where they will handle operational things like laundry/housekeeping & maintenance. Once that get's built the crowds will be come worse I believe.
Let me know if you have any questions.