Finally successful after calling DVC for the third time, and they had to put me on hold and call several different numbers, including the resort twice. None of the emails worked, and I tried all that were posted, and all that were given to me by phone.
I realize this wasn't the best use of my points, but given a variety of factors...CA residents, son doesn't like WDW any longer, stay at the Hale Koa while we're on Oahu...decided to try this.
BTW, we have the 6/4 unit, and I've seen a customer video. It is two separate units, but they are connected by a vestibule...
Disneyland Hotel has rooms like this too. For 120 points it seemed like a good choice.
I guess I'll see next week