I stayed at Hard Rock Hotel last summer and at the time I had never heard of Loews first is there anyway I can apply the nights of my stay last summer to my Lowes Card Membership?
Thanks
loews will only go back 24 months for past credits.
i had a problem about 3 years ago.
i was on gold for the longest time and should have been put up to platinum.
i called loews and inquired about it.
readers digest version:
a computer glitch wiped out my credits of staying at a loews hotel.
i was told they could only go back 24 months to correct the credit.
since they can go back 24 months to reinstate credit due to an error, i would think you might, saying that again, might, have a shot of getting last years dates credited to your membership.
call loews and give them your membership number and ask if they will give you the past credit.
tell them you were not aware of the loews first membership card at that time.
and tell them, you had such a lovely time last year, you decided to stay at a loews again this year.......
good luck.
let us know what they tell you.
i would hate to give out any wrong information.
i can only say what i experienced and was told.
if you find out no way will they give you the past credit, give me a heads up so i won't advise others to call and get their hopes up