I would be livid. We sail on the Magic on 2/16 and I wonder if the work will be done or at least more complete by then so that we aren’t losing out on half of the kids space. It is completely unacceptable that they didn’t mention the nursery impact - even if it was something that was learned last minute the least they could do is communicate to those who have nursery age kids.
That may have been due to fewer children on the cruise or fewer counselors. I’ve been on several Disney cruises and both sides of the kids area are typically open except for a couple of hours of open house during the daytime hours. But for this restroom work they are completely closing off one side and it isn’t available for open house and people are concerned as some sailings are completely sold out so there will be lots of kids; Disney is giving out different info as to which sailings are impacted which is confusing (probably due to unknown nature of construction delays though).
The Aus/NZ cruises are fully booked out with max children. It's more to do with how kiwis and aussies have been using the club on these shorter cruises (most are 2-4 nights with a few 5 and a couple of 6 nighters). Parents have wanted to do more open houses with their kids.
Regardless of the usage of the clubs on Aus/Nz cruises, the difference here is that half or a portion of the Magic kids area is entirely closed and passengers on upcoming sailings received an email that this was due to restroom work. Not one half open for parents to enjoy with their kids as part of an open house while the other half is open as a kids club normally, but one half closed entirely meaning that 1) open house playtime isn’t available for families, and 2) all kids who want or need to be in the kids area have to be in one side only, so less activities and space available. I don’t think it is a comparable situation to having one half open for open house.
I still wouldn't let it ruin my trip.
That’s your opinion. Others may disagree or feel they are paying for something not being provided.
I understand your disappointment. But it sounds like work that has to be done. Just like a school or daycare, a cruise ship cannot go indefinitely without working toilets in a kids' area; but unlike a school or daycare there are no "unoccupied" days to get the work done while kids are elsewhere. Would you rather they shut down the Club/Lab entirely? That's another option - and I believe they did it a couple of times on post-covid cruises when there wasn't adequate staff. It would be overkill to cancel the cruise entirely just to get the work done.
For the doctor, could someone have gone down to the health center? I just walked down there, but I just needed burn cream. Maybe I wasn't supposed to, but I did, and they were pretty helpful. Not sure if that was feasible in your situation to have one person leave. Hope your grandson feels better now.
It was after hours and no one was there. Guest services had to get a nurse to open for us and we had to wait a few minutes for the doctor to arrive. It’s $180 if it’s during open hours and $380 if it’s after hours.
Wow, that's good to know.
@CMontheseas any chance you could provide an update on the kids club/lab work? From what I can piece together there was one Magic sailing where the club was basically closed the whole cruise, and then the most recent sailing the club was open periodically but no open house other than the first day. I called and emailed DCL and have been told different things by different people; one said the work was only impacting sailings through the Feb 3 sailing and another said it would impact thru Feb 21 sailings with no guarantee that both sides (club and lab) would be open.
Yea, that was report from the most recent sailing. At least they said the club area was open some and not totally closed like it was for an earlier sailing. I just don’t know if I should expect something like the lab being entirely closed when they shift over to work on that restroom or something similar that would be pretty negative impact IMO. People on the cruise where the club was entirely closed said the lines were extremely long for pickup and dropoff and that the lab was really crowded.
That’s why I think it was a bad idea to do more extensive renovation than actually required to fix the issue. But maybe it really was an urgent issue that had to be fixed. In any case it really stinks that work going on for weeks/months and limiting access to kids areas is happening during guest sailings with very little communication.
