Pea-n-Me
DIS Veteran
- Joined
- Jul 18, 2004
A little of everything, lol...
Outback Steakhouse employee fired for complaining on Facebook that a church group with a $735 order that she spent her whole shift preparing stiffed her for a tip so that she only made $18 in [other] tips for her whole shift that day. (ETA a 15% tip on $725 would've been $110.)
In her FB post, she named the church, but not the restaurant.
Church contacted restaurant to try to remedy the situation, saying the person who picked up the order didn't know they were supposed to tip on takeout orders.
Outback fired server because it's against their company policy to complain about customers on Facebook.
Church feels bad now that she was fired over the situation. Two parishioners forked over a generous tip for her.
Outback refunded church's money for their trouble.
Employee still without a job. (But church trying to help her find another.)
Employee starting a campaign to educate consumers on tipping for takeout orders.
Holy Moly!
Original article (long):
http://www.tampabay.com/news/busine...ut-order-complains---and-gets-fired_165416443
Updated article (a little more concise):
http://www.tampabay.com/news/busine...5-order-mega-church-finally-pays-up_165437896
Pick an issue for response!
Takeout orders - to tip, or not to tip?
Facebook - to complain about work, or not to complain?
Servers' wages relying on tips
Church spending - ? extravagant
Who did what in the aftermath
Should Outback have refunded the cost of the church's takeout meal?
Do you need education on tipping?
Who likes Outback, anyway?
Outback Steakhouse employee fired for complaining on Facebook that a church group with a $735 order that she spent her whole shift preparing stiffed her for a tip so that she only made $18 in [other] tips for her whole shift that day. (ETA a 15% tip on $725 would've been $110.)
In her FB post, she named the church, but not the restaurant.
Church contacted restaurant to try to remedy the situation, saying the person who picked up the order didn't know they were supposed to tip on takeout orders.
Outback fired server because it's against their company policy to complain about customers on Facebook.
Church feels bad now that she was fired over the situation. Two parishioners forked over a generous tip for her.
Outback refunded church's money for their trouble.
Employee still without a job. (But church trying to help her find another.)
Employee starting a campaign to educate consumers on tipping for takeout orders.
Holy Moly!
Original article (long):
http://www.tampabay.com/news/busine...ut-order-complains---and-gets-fired_165416443
Updated article (a little more concise):
http://www.tampabay.com/news/busine...5-order-mega-church-finally-pays-up_165437896
Pick an issue for response!
Takeout orders - to tip, or not to tip?
Facebook - to complain about work, or not to complain?
Servers' wages relying on tips
Church spending - ? extravagant
Who did what in the aftermath
Should Outback have refunded the cost of the church's takeout meal?
Do you need education on tipping?
Who likes Outback, anyway?
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