I just sent this to Disney via email... I’m sure it won’t help but it made me feel better to send it.
Now that the FL governor has extended the state of emergency and the 14 day quarantine requirement for NY/NJ/CT residents for another 60 days, what are Disney’s plans for Annual Passholders from these states? It is nearly impossible for many of us from these states to travel to FL because we will not be able to quarantine for 14 days before we enter Disney property for various reasons (ex. it is financially impossible to pay for a hotel to quarantine in for 14 days in addition to what we are already paying for the length of our vacation, we do not have enough vacation time to cover the quarantine in addition to our planned vacation, etc.).
The situation is no fault of your Annual Passholders or Disney, of course... but the circumstances do not allow a contingent of your most loyal customers to take full advantage of the benefits of their costly Annual Passes. It most certainly would be a sign of goodwill and an example of excellent service that we have come to know and love if Disney develops some sort of accommodation for Annual Passholders that are impacted by this quarantine... perhaps the choice of an additional extension of our AP’s that covers the length of time that the parks are open while the quarantine mandate is in place, or a refund for the same time period.
We are your most loyal customers... please consider reciprocating that loyalty to us with some reasonable options to accommodate this unprecedented situation.