I’m afraid I haven’t had a chance to read all of the comments on this thread, so apologies if this has already been asked. I am an owner working with David’s. I’ve got rentals booked for people in August (BLT and Aulani) and Sept (AKV). I haven’t had any communication from David’s in relation to these rentals. I imagine he is busy dealing with the ones that have occurred whilst the parks and hotels have been closed. I know that we agreed not to contact the renters directly when we signed the contract. However, as owner I do have the email address of the lead guest for each booking. I am tempted to contact them to see if they want to change the date of their reservation to later in the year (before the points expire on 30 November). Although it would take a bit of time on my part, I’d be more than happy to do it provided I still received the outstanding 30%. If the Renter wanted to change and we did make the change I’m assuming that David would be none the wiser and that I’d still get my 30% on the day the renter was due to check in. Is that correct? Do the renters have to do anything on the day of checking in to trigger the payment? Do they have to email David’s and confirm they have been able to check in or is it automatic?
IMO, I would not try to do a work around David’s in this instance, If you are willing to make adjustments for the renter and want to reach out to them to see if they want to change, then that would be okay,
If they say yes, then I would not actually make any changes without getting confirmation from David’s, with the renter included, that you all ageee to make the change,
Technically, anything you do to change or cancel a trip, triggers a refund to the renter, and makes you liable. There was a report of an owner here who reached out, renter said they wanted a change, and they contacted David’s to confirm they could do it, only to reach out to the renter shortly after to find out David’s had contacted them and shared the voucher idea and they took it.
I have an August renters at Poly and haven’t heard anything but don’t anticipate I will unless the renters reach out to David’s because they don’t want to go. If that happens, I will share with David’s the option I am willing to do and the renter and broker can decide if it works for them...if not, then the contract will stay and I will expect full payment regardless if renters go or not.