I'm SURE that is the same person!!
That seems to be her usual method - wave her Platinum lanyard and scream at everyone. I really think she spent her entire trip complaining.
Here's a few of her gems:
On the bus from the ship to the hotel after the cruise, the 9:00 bus had the audacity to wait until around 9:30 for the last ones off the ship. Nasty old lady (referred to as NOL) was sitting in the front, and as each person came on the bus, happy with the glow of a wonderful cruise, she would bark at them "YOU'RE LATE!!! HURRY UP!! WE ARE ALL WAITING!!!" WTH? Check-in isn't until 3 pm at the Hilton, so what's her rush?
A family tried to be nice to NOL, and asked her, "Did you enjoy your cruise?"
Her response: "Yes, but I wouldn't have, if I ran into people like you."
At the hotel, NOL demands that the Disney hospitality people get her bags off the bus, instead of the porters, so that she doesn't have to tip.
In the check-in line, NOL has someone hold her place, which is unfortunately right behind us. When we are at the desk, NOL comes charging up, throws some Hilton card on the counter, and screams at a trainee, "You don't have any idea what you are doing, do you?" The other desk clerk quickly says, "No, he's in training". My husband, who at this point can't help it, says "He's in training, and YOU have lost your place, so go to the back of the line!!!" NOL quickly gets back behind us and shuts up, at least for a while.
Later, we are at dinner at the hotel restaurant, along with Tozzie and a couple of other cruise families. Lo and behold, there is NOL again. She raises her hand and screams for the wait staff multiple times (for water, bread, where's her food, how much orange is in the orange/chocolate mousse, she wants her check, etc.) She says, "You need more ink in your printer, I can't read this bill. Is the service included? Because the service was terrible!" She is complaining about not having a BUTTER KNIFE
. She demands the manager, and says, "The food is good, but the service was terrible, and
I won't be coming back here" at which, the entire restaurant, which was all Disney cruisers, immediately erupted in loud cheers and applause.
I am really thinking about writing to Disney and asking them to seriously consider not allowing this horrid person on any more cruises, because she is seriously ruining so many others' vacations.
I am so sorry about the luggage. It really seems to be a big problem with United.
I hope they find them and you get them soon.