Who has had their last day of FP+ cancelled due to making FP+ from 4pm-6:30pm with a MNSSHP ticket?

[wilkeliza]

I'll admit to jumping around a bit in this thread, but saw a number of comments that seemed to indicate potential new rules not only for using MNSSHP media for FP, but even for just booking "normal" FP. We plan to visit the MK during the day using our MYW tickets, then go to the party using our MNSSHP tickets. If I do not try to book any FP at all using MNSSHP tickets, but only our "normal" 3 FP+ will I be able to book them at times before 4pm and also between 4-6pm? Say 7DMT at 9am, HM at 2pm, then SM at 5pm?

You'll be okay as long as your number of MYW tickets is equal or less than the number of fastpass days you make. People are having problems when they makw say 6 days of FP but only have a 5 day MYW and a mnsshp ticket.

 

[Queen of the WDW Scene]

Or to phrase my question a bit more simply. For a day we are visiting the MK early on a party day (not going to the party at all that night) would the recent Disney changes mean the latest FP+ reservation we could make would be 3-4pm?

If entering MK that day with a regular ticket you will be able to make FP+ selections during normal operating hours.
So yes you can make FP+ all day.
What you cannot do is make 3 with your regular ticket and 3 with the MNSSHP ticket.

 

[huskershuf]

OK, thanks for that. Understood I can only make 3 (and that the MYW ticket days should be +1 of FP reservation days). It seemed like in addition to that normal FP+ reservation window might now be limited to stopping at 4pm (rather than the 6/7pm I'd thought before). Thank you very much for the comments clarifying!

 

[Queen of the WDW Scene]

Here is the email I received from Disney tonight followed by the original message I sent them.
Big news is that party tickets are not theme park tickets and you will not be able to make FP+ selections... BUT WE ALREADY HAVE SOOOOO....???
I also got the vague we don't know what time you'll be let in answer.

Dear Dee,



Thank you for contacting the Walt Disney World® Resort.



Mickey's Not So Scary Halloween Party is a Special Event Ticket it is not a Theme Park Ticket. You will not be able to make Fastpass+® selections with a Special Event Ticket. During Mickey's Not So Scary Halloween Party there are specific attractions open and the park is not at General Park Admission Capacity.



If you hold a Theme Park ticket for the date you are attending Mickey's Not So Scary Halloween Party you will be able to make Fastpass+® selections until 5:25pm to 5:30pm depending on the attraction.



In prior years Guest who have tickets for Mickey's Not So Scary Halloween Party Event Tickets have been allowed entry to Magic Kingdom® Theme Park before the scheduled event time of 7pm. Early entry to Magic Kingdom is based on the capacity of the Theme Park and is not a guarantee.



There is not a exact time that Guest with Mickey's Not So Scary Halloween Party Tickets will be allowed entry, it is based on the capacity of Magic Kingdom Theme Park. In past years guests have been able to enter as early as 4pm.



I do apologize that there are not direct answers to some of your questions, all the information for Mickey's Not So Scary Halloween Party is listed on the My Disney Experience® website. This information includes dates and times of Mickey's Not So Scary Halloween Party, Official Costume Rules, Attractions that are open during the event, Hocus Pocus Villain Spectacular, Happy HalloWishes Fireworks Show, Boo-to You Halloween Parade, The Cadaver Dans Barbershop Quartet, and Trick or Treating Throughout the Park.



At this time, the Attractions that will be open are:



Adventureland:

The Magic Carpet Rides of Aladdin

Pirates of the Caribbean

Swiss Family Treehouse



Frontierland:

Big Thunder Mountain Railroad

Country Bear Jamboree



Liberty Square:

Haunted Mansion



Fantasyland:

Seven Dwarfs Mine Train

Prince Charming Regal Carrousel

"It's a small world"

Peter Pan Flight

The Many Adventures of Pooh

Mad Tea Party

Under the Sea~ The Journey of The Little Mermaid



Storybook Circus:

Dumbo the Flying Elephant

The Barnstormer



Tomorrowland:

Astro Orbiter

Buzz Lightyear's Space Ranger Spin

Space Mountain

Tomorrowland Speedway

Tomorrowland Transit Authority PeopleMover

Monsters, Inc. Laugh Floor



Please note: all attractions and experiences are subject to change without notice.



Pleas keep an eye on the My Disney Experience® and the Disney® Parks Blog for updates on Mickey's Not So Scary Halloween Party.





Have a Magical Day!







Sincerely,



Tisha Aldahonda

eCommerce Sales and Service Team



PLEASE NOTE: All information is subject to change without notice and should be confirmed just prior to your visit.







Original Message Follows:

------------------------



Hello.

There has been much confusion over Mickey's Not So Scary Halloween Party tickets because you (Walt Disney World) are very vague this year.



I need OFFICIAL information here so if you need to take time to get the answers from someone higher up that knows the answers to these questions with certainty I'd prefer waiting a bit longer for a reply vs someone that thinks they know the answers to reply because people are getting different answers from different cast members and we'd like to just have ONE SOLID AND OFFICIAL ANSWER REGARDING THESE MATTERS.



1.Does a special event admission ticket to Mickey's Not So Scary Halloween Party entitle/allow for advance and/or same day Fastpass+ booking?

2.If yes then what is the exact time frame Fastpass+ selections may be secured?

3.While I understand that the party runs from 7pm to midnight can those with only a Mickey's Not So Scary Halloween Party special event admission ticket enter The Magic Kingdom using the party ticket prior to 7pm?

4.If yes then exactly what time are we allowed to enter using the party ticket? Please no answers of "may" or "as early as". I feel we should be able to be given a direct answer.



Issuing a public statement with a less vague description would probably help to alleviate the volume of emails you are receiving regarding this matter.



Thanks in advance for your detailed and accurate answers.

 

[sharonabe]

Based on this reply, the people that should definitely not be able to make FP+ are those who ONLY have a party ticket, with no other tickets in MDE.

@Queen of the WDW Scene I would respond to the email with the above scenario. Tell them you have a friend that ONLY has party tickets; they aren't going to any other parks on this trip, and they have FP+ already reserved. If the party ticket is not supposed to be allowed that, why is the system allowing them to make the FP+ in the first place.

The response does explain why those with regular tickets AND party tickets are able to make the FP+, and why they are now "finding" some who have more FP+ days made than they have "theme park" tickets, but it should be finding EVERYONE, not just a few.

 

[Boski]

I think that email makes a lot of sense. Party starts at 7 (official) but we sometimes let guest in early (not official). Kinda like the parks will open at 9am but depending on how Disney is operating that day you might be let in early. I personally wouldn't be surprised if that 4pm time slot gets pushed to something closer to 5-6pm this year.

The note about FPs also makes sense. Its a special event ticket for a event that doesn't offer FPs. So you should not book FPs.

 

[DisneyChris2016]

I think that email makes a lot of sense. Party starts at 7 (official) but we sometimes let guest in early (not official). Kinda like the parks will open at 9am but depending on how Disney is operating that day you might be let in early. I personally wouldn't be surprised if that 4pm time slot gets pushed to something closer to 5-6pm this year.

The note about FPs also makes sense. Its a special event ticket for a event that doesn't offer FPs. So you should not book FPs.

It's all in the wording though. They didn't say you "should not" book FPs, they said "you will not be able to", which to me says the system won't allow it. But it has. They keep saying the system can now tell the difference between party tickets and regular theme park tickets, but that doesn't seem to be entirely true or it would block FP+ altogether on those dates. Or at the least, delete those FP+ from people's accounts, rather than their last day of FP+ as others have experienced. This still doesn't scream "official" to me.

 

[Disneylover99]

I think that email makes a lot of sense. Party starts at 7 (official) but we sometimes let guest in early (not official). Kinda like the parks will open at 9am but depending on how Disney is operating that day you might be let in early. I personally wouldn't be surprised if that 4pm time slot gets pushed to something closer to 5-6pm this year.

The note about FPs also makes sense. Its a special event ticket for a event that doesn't offer FPs. So you should not book FPs.

I don't think that's going to happen. I can't imagine the chaos that would ensue if partygoers start showing up at 3:30pm to get in at 4pm, only to be let in up to two hours later. Imagine the crowds and confusion! Frightful!!

Maybe Disney should offer fp for MNSSHP guests from 7pm - midnight. That may not be a popular idea with many. But I think that will draw more people to the rides and away from character/candy lines. It just feels so crowded at the parties because fewer people seem to go on rides. Most people are outside walking around or in outside lines clogging up paths and walkways instead of in line queues.

 

[Tk0021]

My issue is not whether we can have fast passes with the party ticket or not or what time we can get in the park or not it's the lack of communication. I keep reading that is not policy to have fast passes with the party ticket and it not policy to let people in at 4:00. Ok I get it, but the reality is that people did get fast passes and were let in at 4:00. How can you plan for this very expensive trip if you don't know what is going on? If I show up at 4 and can't get in that sucks and if I show at 7 and could have gotten in at 4 that also sucks.

 

[mom2rtk]

I don't think that's going to happen. I can't imagine the chaos that would ensue if partygoers start showing up at 3:30pm to get in at 4pm, only to be let in up to two hours later. Imagine the crowds and confusion! Frightful!!

Maybe Disney should offer fp for MNSSHP guests from 7pm - midnight. That may not be a popular idea with many. But I think that will draw more people to the rides and away from character/candy lines. It just feels so crowded at the parties because fewer people seem to go on rides. Most people are outside walking around or in outside lines clogging up paths and walkways instead of in line queues.

And destroy the illusion that party prices are worth it because of the walk on ride times?

 

[mom2rtk]

My issue is not whether we can have fast passes with the party ticket or not or what time we can get in the park or not it's the lack of communication. I keep reading that is not policy to have fast passes with the party ticket and it not policy to let people in at 4:00. Ok I get it, but the reality is that people did get fast passes and were let in at 4:00. How can you plan for this very expensive trip if you don't know what is going on? If I show up at 4 and can't get in that sucks and if I show at 7 and could have gotten in at 4 that also sucks.

Bingo. That looks very much like legalese allowing Disney to avoid having a firm policy of any sort. That's not about making sure guests get the best experience possible for their nearly $100/head. It's about Disney being legally covered to do whatever they want on any given day.

 

[Farro]

And destroy the illusion that party prices are worth it because of the walk on ride times?

That's not an illusion though! We love the party for that reason - we rode Thunder Mountain a few times in a row on our party night. The only longer line we had (besides Pooh breaking down ) was a 30 minute wait for Haunted Mansion.

 

[mom2rtk]

That's not an illusion though! We love the party for that reason - we rode Thunder Mountain a few times in a row on our party night. The only longer line we had (besides Pooh breaking down ) was a 30 minute wait for Haunted Mansion.

That's sort of my point. Adding it would only make guests wonder just how crowded those parties are.

 

[Farro]

That's sort of my point. Adding it would only make guests wonder just how crowded those parties are.

I get it!

I understand everyone's annoyance and confusion, but is it really such a huge loss to not be able to make those 3 fast passes? If you can still enter at 4, just wait stand by (I know, the horrors ) for the rides that aren't open during the party or that are a must do. Between the two different times for the parades, I bet you will still be able to get on a ton of rides during the party. Unless you plan to spend the whole of the party waiting for characters? The only trouble may be with Mine Train - I don't know how long that line is during party.

Good luck everybody! Hopefully your fast passes with be left alone this year.

 

[DisneyMom93]

Disney is very specific about the parties.
Parties start at 7pm.
There are no FPs for the party hours.

Anything other than that is a courtesy subject to change at any time. They don't have it in writing because then they would be held to it even when it's not working for whatever reason.

The party ticket really only entitles you to what the party offers from 7pm onward.

I'm glad someone finally wrote out that a party ticket is a Special Event ticket, not a Theme Park ticket.

Also, they are aware of this site and read here even if they can't comment on it.

 

[mom2rtk]

I get it!

I understand everyone's annoyance and confusion, but is it really such a huge loss to not be able to make those 3 fast passes? If you can still enter at 4, just wait stand by (I know, the horrors ) for the rides that aren't open during the party or that are a must do. Between the two different times for the parades, I bet you will still be able to get on a ton of rides during the party. Unless you plan to spend the whole of the party waiting for characters? The only trouble may be with Mine Train - I don't know how long that line is during party.

Good luck everybody! Hopefully your fast passes with be left alone this year.

Oh, I don't think it's such a huge loss. But I find it utterly ridiculous that they would set up a system that allows people do to so, then arbitrarily claw back the FPs for someone's last day.

FP, no FP. Early entry, no early entry. Whatever. Just state your policy clearly and put systems in place to support it so people know what they are buying. That's all I ask. Some families are spending $400-$500 to attend. I think that would only be fair.

 

[Bronte]

Has the web site always said this ????

If you are staying at a Walt Disney World Resort hotel and also have theme park tickets, you’ll be able to start making your FastPass+ selections as early as 60 days prior to your check-in date for the entire length of your stay. Please note that if your stay is longer than 2 weeks, then FastPass+ selections can be made for up to 14 days.

I thought if you had more than 14 days booked at a resort you where able to get as many passes as you had nights booked and park ticket entitlements. For instance you have three resort stays of 5 nights each during a 60 day period.

 

[DisneyMom93]

Oh, I don't think it's such a huge loss. But I find it utterly ridiculous that they would set up a system that allows people do to so, then arbitrarily claw back the FPs for someone's last day.

State your policy and put systems in place to support it. That's all I ask.

The system is ridiculous. But apparently they are working on it.

They have their party policy stated. It starts at 7pm.

It also states you need a valid Theme Park ticket if you want to book FPs. A Special Event ticket isn't, and never was, a Theme Park Ticket.

 

[DisneyMom93]

Has the web site always said this ????

If you are staying at a Walt Disney World Resort hotel and also have theme park tickets, you’ll be able to start making your FastPass+ selections as early as 60 days prior to your check-in date for the entire length of your stay. Please note that if your stay is longer than 2 weeks, then FastPass+ selections can be made for up to 14 days.

I thought if you had more than 14 days booked at a resort you where able to get as many passes as you had nights booked and park ticket entitlements. For instance you have three resort stays of 5 nights each during a 60 day period.

I don't know if it always said that but I read that a little while ago, like in the past few months.

 

[mom2rtk]

I'm glad someone finally wrote out that a party ticket is a Special Event ticket, not a Theme Park ticket.

Honestly, unless Disney is clearly stating that difference between a theme park ticket and a special event ticket on the ticket itself or on their website, it doesn't matter if it said that in an email to an isolated customer. The mere fact that it had to be asked means Disney is not communicating all of this well enough.